FAQ
About the Products
Q: What exactly are StudioTwentyFive frames?
Our frames are premium-quality statement pieces designed to inspire success, wealth, and manifestation. Each piece features a luxurious frame enclosing stacked money (replicas), arranged in a clean, modern aesthetic. They’re made to motivate, spark conversation, and elevate any space - whether it’s your office, home, or studio.
Q: Is the money inside real?
No - we use high-quality, hyper-realistic replicas. This ensures the art remains affordable, legally compliant, and lightweight for safe hanging. They’re designed to look and feel authentic, but they’re purely decorative.
Q: How are the frames made?
Each piece is hand-assembled with care, with precisely stacked bills, premium quality frames and glass. We pride ourselves on attention to detail - no shortcuts, just quality craftsmanship.
Shipping & Delivery
Q: Where do you ship?
We currently ship anywhere across the Globe. Shipping availability is shown at checkout.
Q: How long does shipping take?
U.K orders: 2-3 business days.
International orders: 7–14 business days
Q: How is my order packaged?
Each frame is carefully wrapped in protective padding, placed in a reinforced box, and sealed to prevent damage in transit.
Q: Will I get tracking info?
Yes - once shipped, you’ll receive a tracking link via email so you can follow your order door-to-door.
Payments & Security
Q: What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Is my payment information secure?
Yes. Our store is powered by Shopify’s PCI-compliant checkout system, meaning your details are encrypted and never stored by us.
Q: Can I pay in installments?
Yes! We offer Shop Pay Installments & Klarna so you can split your purchase into interest-free payments.
Returns & Exchanges
Q: What if my frame arrives damaged?
We take every precaution, but if your piece arrives damaged, we’ll replace it free of charge. Just email us photos of the damage within 48 hours of delivery.
Q: Can I return or exchange my frame?
Returns accepted within 14 days of delivery if the product is unused and in its original packaging.
Q: How do I start a return?
Simply email our team at studio252025@hotmail.com , and we’ll guide you through the return process.
International Customers
Q: Do I have to pay customs/import fees?
For international orders, customs or import fees may apply depending on your country. These are the buyer’s responsibility. We’ll provide accurate shipping documentation to make the process as smooth as possible.
Gifting & Lifestyle
Q: Can I send a frame as a gift?
Absolutely! Just let us know in your custom note. We’ll ensure your gift arrives beautifully packaged.
Q: Who buys StudioTwentyFive frames?
Our customers include entrepreneurs, hustlers, creators, real estate investors, traders, and anyone chasing success. Many also buy them as gifts for friends and family who love motivational art.
Q: Where should I hang my frame?
Popular spots include:
Office or workspace (for motivation)
Living room or studio (for conversation)
Home gym (to push your grind)
Entryway (to set the tone when you walk in)
Care & Maintenance
Q: How do I clean my frame?
Use a soft microfiber cloth to wipe dust from the surface. Avoid harsh cleaners - a simple glass cleaner is fine.
Q: Will the money fade over time?
No. We use fade-resistant printing techniques so your frame stays crisp and vibrant for years.
Community & Social Proof
Q: How can I get featured on your socials?
Tag us in your setup posts - we often repost customer photos and shout out our community.
Instagram - @studio25_uk
TikTok - @studio_twentyfive
How do I reach customer support?
You can contact us via:
Email: studio252025@hotmail.com
Live chat (bottom right corner of our website)
Instagram DM @studio25_uk
We typically respond within 24 hours (often much faster).